jb88 Terms & Conditions

By accessing, registering, or using the jb88 platform in any capacity — including browsing the site, creating an account, making a deposit, participating in promotions, or placing wagers — you acknowledge that you have read and fully understood these Terms and Conditions, and that you agree to be legally bound by them.

These Terms apply to all jb88 services including but not limited to: online slot games, live casino games, bingo, sports betting, virtual sports, fishing games, and any other gaming or wagering product made available on the jb88 platform now or in the future.

These Terms should be read in conjunction with jb88's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and jb88. In the event of any conflict between these documents, these Terms and Conditions shall take precedence unless expressly stated otherwise.

To use jb88 services, you must satisfy all of the following eligibility conditions at all times:

• You are at least 21 years of age as required under Philippine gambling law and PAGCOR regulations.
• You are physically located in a jurisdiction where online gambling is permitted under applicable law at the time of play.
• You are not registered on any self-exclusion list, including jb88's internal exclusion list or any PAGCOR-administered exclusion register.
• You are acting on your own behalf and not as an agent, proxy, or representative of another individual.
• You are not a jb88 employee, director, officer, or a close family member of any such person.
• You have not previously had a jb88 account suspended or terminated for a terms violation.
• You are of sound mind and are not using jb88 services under any form of impairment that affects your ability to make rational decisions.

jb88 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

Each individual may hold only one (1) jb88 account. Opening multiple accounts — whether under the same identity, different names, or different payment methods — is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of balances.

jb88 is required by PAGCOR and Philippine Anti-Money Laundering Act (AMLA) regulations to verify the identity of all account holders. You will be required to submit valid identity documentation before withdrawals are processed and, in some cases, before certain deposit thresholds are reached.

Acceptable KYC documents include:

• Philippine Statistics Authority (PSA) National ID
• Valid Philippine Passport
• Driver's License issued by the Land Transportation Office (LTO)
• Unified Multi-Purpose ID (UMID)
• Professional Regulation Commission (PRC) ID
• Voter's ID issued by COMELEC
• Any other government-issued photo ID deemed acceptable by jb88 at its discretion

All information provided during registration must be accurate, complete, and current. Providing false, misleading, or incomplete registration information is a material breach of these Terms and may result in immediate account termination and reporting to relevant authorities.

You are solely responsible for maintaining the confidentiality of your jb88 account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number or email address.

• You must not share your account login credentials with any third party under any circumstances.
• jb88 will never ask for your password via live chat, email, or any other communication channel.
• You must notify jb88 immediately at [email protected] if you suspect unauthorized access to your account.
• jb88 shall not be held liable for losses resulting from unauthorized account access where the player has failed to maintain reasonable security practices.
• All activities carried out under your account credentials are your responsibility until jb88 is formally notified of a security breach and the account is suspended.

jb88 recommends enabling two-factor authentication (2FA) on your account and using a unique, strong password not shared with any other online service.

jb88 accepts deposits via GCash, Maya, GrabPay, QR Ph, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. The minimum deposit amount is ₱100. jb88 does not charge fees on standard deposits, though your payment provider may apply their own transaction fees.

All deposits must originate from a payment account registered in your own name. Deposits from third-party accounts are prohibited. jb88 reserves the right to return deposits and suspend accounts where third-party funding is detected.

Withdrawal requests are subject to the completion of KYC verification. The minimum withdrawal amount is ₱200. jb88 processes withdrawal requests within one (1) to three (3) business days, though GCash and Maya withdrawals are typically processed within minutes once approved.

• Withdrawals will only be paid to an account registered in the same name as the jb88 account holder.
• jb88 reserves the right to request additional documentation before processing any withdrawal it deems unusual or potentially fraudulent.
• Players must have wagered deposited funds at least once before a withdrawal request can be processed.
• Any active bonus funds subject to wagering requirements must be fully satisfied before the associated principal deposit is eligible for withdrawal.
• jb88 is not liable for delays caused by payment service providers, banking networks, or third-party processors outside jb88's control.

jb88 offers various bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to their own specific terms, including wagering requirements, validity periods, eligible games, and maximum withdrawal limits. These specific promotion terms are published alongside each respective offer on the jb88 platform.

General bonus conditions applicable to all jb88 promotions unless stated otherwise:

• Bonuses are available to verified account holders aged 21 and above only.
• Each promotion may only be claimed once per player, household, device, or IP address unless explicitly stated otherwise.
• Bonus funds cannot be withdrawn directly — only winnings generated from wagering bonus funds, once wagering requirements are met, are eligible for withdrawal.
• Wagering requirements must be completed within the validity period of the bonus. Bonuses that expire before wagering requirements are met will be forfeited without compensation.
• jb88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice, provided that this does not adversely affect bonuses already claimed and in active use by players.
• Any attempt to exploit, abuse, or manipulate bonus systems — including through multi-accounting, coordinated betting, or software assistance — will result in immediate forfeiture of the bonus and termination of the account.

All games available on jb88 use certified Random Number Generator (RNG) technology independently audited for fairness and unpredictability. RTP (Return to Player) percentages for slot games are published in the game lobby and represent the theoretical long-term payout percentage — they do not guarantee specific outcomes in any individual session.

By participating in any jb88 game, you acknowledge and accept the following:

• All game outcomes are determined by certified RNG systems and are not influenced by jb88, individual player history, or external factors.
• The house edge is built into all games, meaning that over a sufficient volume of wagers, the platform retains a mathematical advantage.
• Minimum and maximum bet limits apply to all games and are displayed in the game interface prior to wagering.
• In the event of a game malfunction, disconnection, or technical error that prevents a round from completing, jb88 reserves the right to void the affected round and return any wagers placed for that round to the player's account balance.
• Live casino game results are final once the dealer or croupier has announced the outcome. No disputes regarding live game results will be considered after that point.
• Sports betting odds are accurate at the time of bet placement. Subsequent odds changes do not affect already-placed bets.

The following conduct is strictly prohibited on the jb88 platform. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:

• Opening more than one account per individual player.
• Using software, bots, automated scripts, or artificial intelligence to gain an unfair advantage in any game or to manipulate platform systems.
• Engaging in match-fixing, collusion, or any form of coordinated betting designed to exploit promotions or game mechanics.
• Using a VPN, proxy, or any technology to misrepresent your geographic location or to circumvent jb88's access controls.
• Depositing funds obtained through illegal activity including fraud, theft, or money laundering.
• Providing false, forged, or misleading KYC documentation.
• Exploiting software bugs, glitches, or errors in jb88's platform for financial gain. Any such gains will be reversed and the account terminated.
• Harassing, threatening, or abusing jb88 staff, support agents, or other players.
• Accessing the platform on behalf of another person without their explicit, documented consent.

jb88 employs fraud detection systems and monitors all account activity for suspicious patterns. We cooperate fully with PAGCOR, law enforcement, and financial crime authorities in the Philippines in cases involving suspected illegal activity.

jb88 reserves the right to suspend or permanently terminate any account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms and Conditions.
• Failure to complete KYC verification within the required timeframe.
• Detection of fraudulent, deceptive, or illegal activity.
• Player request for self-exclusion under the Responsible Gaming Policy.
• Discovery that the account holder is under the age of 21.
• Discovery that the account holder is located in a restricted jurisdiction.
• Reasonable suspicion of money laundering or financing of illegal activities.

Upon termination of an account for terms violations, jb88 reserves the right to withhold any pending withdrawals pending investigation and to permanently close all associated accounts. Legitimate account balances not involved in any violation will be returned to the player through their verified payment method following the resolution of any investigation, subject to applicable legal obligations.

Players may voluntarily close their jb88 account at any time by contacting customer support. Any real-money balance remaining at the time of voluntary closure will be returned to the player's verified payment account after deducting any unmet wagering requirements on active bonuses.

jb88 is committed to responsible gaming and to protecting vulnerable players. Gambling should be an enjoyable leisure activity and must never be considered a source of income or a way to recover financial losses.

jb88 provides the following responsible gaming tools to all account holders at no charge:

• Deposit Limits — Set daily, weekly, or monthly deposit caps. Limits take effect immediately and cannot be increased for 30 days.
• Session Time Reminders — Configure reminders that notify you of your active gaming duration at set intervals.
• Reality Checks — Pop-up prompts showing net win/loss for the current session at configurable intervals.
• Cooling-Off Period — Temporarily suspend your account for 24 hours up to 90 days. During this period, login is not possible.
• Self-Exclusion — Permanently close your account to all gaming activity. Self-exclusion is irreversible for a minimum period of 12 months.

If you believe your gambling has become problematic, we strongly encourage you to activate self-exclusion immediately via your account settings or by contacting jb88 support. jb88 also directs players to PAGCOR's responsible gaming programme for additional resources and support.

All content on the jb88 platform — including but not limited to the jb88 brand name, logo, game interfaces, graphics, text, promotional materials, software, and platform architecture — is the proprietary intellectual property of jb88 or its licensed content providers. All rights are reserved.

• You may not reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any jb88 content without prior written consent.
• Game content provided by third-party studios (JILI, Pragmatic Play, PG Soft, etc.) is subject to those providers' respective intellectual property rights and licensing agreements.
• Any unauthorised use of jb88 intellectual property may result in civil or criminal liability under Philippine and international intellectual property law.

To the fullest extent permitted by applicable Philippine law, jb88 shall not be liable for:

• Any direct, indirect, incidental, special, or consequential loss arising from your use of the jb88 platform.
• Loss of data, loss of profit, or loss of opportunity resulting from platform downtime, maintenance, or technical errors beyond jb88's reasonable control.
• Losses arising from unauthorized access to your account where jb88 was not negligent in protecting account security systems.
• Delays or errors in payment processing caused by third-party financial service providers including GCash, Maya, BDO, BPI, or any other payment channel.
• Any disruption caused by force majeure events including natural disasters, government action, telecommunications failures, or cyberattacks.

Nothing in these Terms limits jb88's liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded under Philippine law. jb88's total aggregate liability to any player in respect of any single event or series of related events shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. jb88 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), and all operations are subject to PAGCOR's regulatory framework and directives.

Any dispute arising out of or in connection with these Terms that cannot be resolved through jb88's internal complaints process shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines, or to PAGCOR's dispute resolution mechanism where applicable. You agree to attempt to resolve any dispute through jb88's customer support channels before initiating formal legal proceedings.

jb88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes to these Terms will be communicated to registered account holders via email notification or a prominent notice on the jb88 platform at least seven (7) days prior to the changes taking effect, except where immediate changes are required by law, regulatory directive, or urgent security considerations.

Your continued use of the jb88 platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using jb88 and may request account closure in accordance with Section 9 of these Terms. The current version of these Terms is always available on this page, with the date of last revision indicated at the top of the document.

If you have any questions about these Terms and Conditions, or wish to file a formal complaint regarding jb88's services, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly within the jb88 platform. First response within 90 seconds during normal operating conditions.
• Email: [email protected] — Please include your registered username, a clear description of your concern, and any supporting documentation. We aim to respond to all email queries within 24 hours.

Formal complaints will be acknowledged within 24 hours and resolved within 14 business days. If you are not satisfied with jb88's resolution of your complaint, you may escalate the matter to PAGCOR through their official regulatory channels. jb88 cooperates fully with all PAGCOR-initiated reviews and investigations.